Booking and Event Information
Brookes Paranormal allow guests to make deposit payments on our events, as a way of securing places. These deposits are non-refundable once paid. Some events can be expensive and we understand not everyone can pay in full there and then, so we offer a £20 per person Deposit Payment for most of our events. Ticket prices reflect the cost of the deposits, and so some tickets may require a slightly higher deposit payment.
Remaining balances are to be paid two weeks prior to the event date. Some events may need the remaining balances to be paid off three or four weeks prior to the event, and if this is the case, we will state it in the 'Important Information' section. If you fail to make payment for the remaining balance(s), you will lose your place and your place will be put back on the market for resale. If you have any issues regarding remaining balances, contact us.
Notification of Payment
When you get to the 'Thank You For Booking With Us' page after completing your payment, a notification of your payment gets automatically sent to us and you'll be added to our payment register. If you're still unsure on whether your payment has gone through, either message us on our Facebook page or contact us on here.
Full Information Emails
Brookes Paranormal provide full information documents via email for our events. These documents provide you with information such as times, car parking options, maps, further event details, and more. All full information emails are sent out a week prior to the event date. You will only receive these emails if you have fully paid for your ticket.
Payments After The Deadline
When the Remaining Balance Deadline has passed you can still book on the event, however you will only have the 'Full Payment' option available to you. Once you have paid in full, you will be added to the event register and within 24 hours receive the Full Information Email from us. All payments will close at noon on the day of the event.